Adding a New User to your Account


  1. On the left side navigation bar, click Settings. In the navigation panel, click Users.
  1. In the top right, Click Create User.

A form will appear to create a new user.

  1. Fill out the new user's information. It has the following fields:
  • First Name
  • Last Name
  • Email
  • Permission Groups

For clarification on the named permission groups:


User Management

Device Management



Read Only



Full Access

account administrator

Full Access

Full Access

Otherwise, you can choose the zone(s) you want the user to have access to and only access to.

Click Create User to send the user an email that will have them finish the sign-up flow. If they haven't received an email, refer to the Help section for more assistance.