Configure Smart Notifications

Navigation

  1. Click *Settings *in the left nav bar.

  1. Click *Smart Notifications*.

Result:
You will be navigated to the Smart Notifications Page for your Account.

Default Elements for Smart Alert Form

Element NameDescriptionExample Value
NameThe label for the alert.Device has a Stopped Obstacle
TypeThe category of alertSMS
Minimum Alert Severity Levelminimum level of alert to triggererror
ZonesList of ZonesZone A, Zone B
DevicesList of DevicesDevice A, Device B
Device AlertsList of Device AlertsDevice Alert A, Device Alert B

SNPP Form Elements

Here is a breakdown of the SNPP Form. The syntax for the template language that will communicate through the SNPP channel is

Name

Description

Example Value

On Premise

determined whether the API will disable the message. (should always be true)

true

Alerts Polling Interval

How often the freedom system will poll for alerts in seconds

5

Minimum Alert Duration

The minimum time an alert must be active before it sends it to the radio

10

Deduplication Duration

A time control that will prevent the radio from broadcasting out duplicated alerts within the specificed second range

180

SNPP Host

The SNPP IP Address

10.101.1.11

SNPP Port

The SNPP Port. Usually it is 444

444

SNPP User

The user associated with the account

User1

SNPP Password

The password associated with the account

Password

SNPP Pager IDs

A group of user ids

1, 2, 3, 4...

Template

  • %Z0 ... %Z9 = zone name, counted from 0 being the root zone

  • %z0 ... %z9 = zone name, counted from 0 being the leaf zone

  • %l = alert level (warn, error, or fatal)

  • %d = device name

  • %s = alert description

%d at %z0 would announce "Device at Zone A"

Tip: If a device is behaving erroneously, configure the smart alert and remove the device from the list.